Team Bloom bills the club, not individual parents or coaches. One subscription covers the whole organization — flat price, no per-team or per-parent surcharges.
Who can manage billing
Only the club Owner can open the Billing page. On a computer, it's in the left sidebar under Owner → Billing (direct link: /settings/billing). That section only appears for the owner — admins and members don't see it, and are redirected to the dashboard if they open the address directly.
On a phone the bottom tab bar doesn't include Billing, so either sign in on a computer or go straight to /settings/billing in your mobile browser.
If you need access and aren’t the owner, ask them to handle the change — or contact support@teambloom.app for billing help.
Plans & trial
Clubs start with a free trial (14 days on signup). Plans are available as monthly, quarterly, or yearly billing. Current prices and plan names appear on your Billing page and on teambloom.app.
During the trial you can explore the product; when the trial ends, the card on file is charged if you’ve added one. Cancel anytime before then if you don’t want to continue.
Manage payment method & invoices
On the Billing page, use Manage Payment Method to open the Stripe customer portal. There you can:
- Update the card on file
- Download past invoices as PDF
- Update billing details
Change plan
Still on Billing, use Change Plan to switch among published Team Bloom plans. Changes are prorated through Stripe.
Cancel (or resume)
Use Cancel Subscription on the Billing page. Cancellation is at period end — you keep access until the current paid period finishes. If you change your mind before that date, use Resume Subscription.
There is no annual lock-in fee and no cancellation fee for ending the club subscription.
Ticket payouts
Ticket sales are separate from your Team Bloom subscription. Buyers pay the price you set; money lands in a Stripe account the owner connects from the Events hub or this Billing page (Ticket Payouts). Only the owner can start or resume Connect. You must finish that setup before you can publish paid tickets. Open and registration-only events still work without it. Start Connect early if you will charge a tryout fee — Turn on ticket payouts.
Your payout is the ticket price minus Stripe card processing (2.9% + 30¢ per order) and 50¢ per ticket to Team Bloom. Those amounts come out of the club, not as a buyer surcharge. This is not a cut of your dues. Full event setup: Event ticketing & contacting buyers.
Still need help?
Billing questions can go through the Help Center contact form or email support@teambloom.app. For invoice disputes described in our Terms, you can also reach billing@teambloom.app.
Still need help? Contact support.