You’re in control of your personal data. Team Bloom isolates each club’s data — other clubs can’t see your rosters, messages, or documents.
Delete your account
To permanently delete your Team Bloom user account and personal data:
- Email support@teambloom.app from the address on your account, or use the contact form on the Help Center with topic Account deletion.
- Include your account email and club subdomain.
- We confirm within one business day and complete deletion within 30 days.
You can also start from the Delete account section (prefilled email template).
What this removes for your user: name, email, password, profile photo, messages you sent, guardian links and team memberships tied to your login, and push tokens. Some records we must keep for legal or accounting reasons (for example invoices) may be retained as described in the Privacy Policy.
Deleting your login does not delete the whole club. If you’re the Owner and want the organization removed, say so in the request — we may need to transfer ownership or close the tenant separately.
Children’s privacy (COPPA)
Players under 13 don’t get a login until a parent or guardian grants access. Parents manage that from Settings → Account → Child app access on the web, or Child app access in the mobile app. Full details: Children’s Privacy.
Who can see club data
Visibility is controlled inside your club — owners, admins, coaches, parents, and players only see what their role and team membership allow. Player documents (physicals, consent forms, and similar) use private storage with signed access for allowed people. More detail: Privacy Policy.
Export club data
Owners and admins can export operational data as CSV:
- Rosters — Teams & Sports → Export all rosters, or a team’s roster → Export CSV
- Registration submissions — on a registration page’s submissions list → Export CSV
Ticket Orders for an event are visible to owners and admins on that event. Buyer name, email, and optional phone are there so the club can reach guests who are not members — see Event ticketing & contacting buyers.
Export what you need before closing a subscription or deleting accounts. We believe you should be able to leave with the data you put in.
Still need help? Contact support.