How can we help your
club today?

Head to teambloom.app/signup, pick a subdomain (e.g. lakeside-hawks), and enter your billing details. Your club gets its own private space at yourname.teambloom.app in under a minute. Free trial — no credit card needed to look around.

Your club's admin or coach sends you an email invitation. Click the link, set a password, and you'll see your child's roster, schedule, and team channels right away. If you didn't receive an invite, ask your club admin — or email us and we'll track it down.

On the login screen (web or mobile), tap “Forgot password?”and enter the email address you signed up with. You'll get a reset link within a minute or two. If it doesn't arrive, check spam — and check that you're using the correct club subdomain.

On the web app, go to Settings → Account. Update your name, email, or password there. Email changes require you to confirm the new address before they take effect.

Your club admin sets up a guardian link between your parent account and your child's player profile. Once linked, you'll see your child's schedule, team channels, and documents automatically — across the web app and the iOS / Android apps. Got more than one kid? You'll see all of them under one login. Ask your club admin if you need a link added or removed.

Search “Team Bloom” on the App Store or Google Play. The app is free to download — you sign in with the same email and password you use on the web app.

Enter your club's subdomain — the part before .teambloom.app. For example, if your club's web address is lakeside-hawks.teambloom.app, enter lakeside-hawks. Your club admin can tell you the exact value if you're not sure.

Three things to check, in order:

1. Device permission. On iOS, go to Settings → Notifications → Team Bloom and confirm Allow Notifications is on. On Android, Settings → Apps → Team Bloom → Notifications.
2. App permission. Inside the Team Bloom app, open the side menu → Notification settings and turn on the categories that matter (messages, calendar, registrations).
3. Sign out and back in. If you recently changed devices, re-registering the push token usually fixes it.

Still nothing? Email us and we'll look at the delivery logs for your account.

iOS 15 and newer · Android 8 (Oreo) and newer. The app runs on iPhone and iPad, and on any Android phone or tablet meeting that minimum. If you're on an older device, the web app at teambloom.appstill works on the device's browser.

Open Settings → Calendar → iCal Subscriptions in Team Bloom and copy your private feed URL.

• iPhone / iPad: Settings → Calendar → Accounts → Add Account → Other → Add Subscribed Calendar → paste URL.
• Mac: Calendar app → File → New Calendar Subscription → paste URL.

New events appear automatically — usually within an hour of being added in Team Bloom.

Copy your iCal feed URL from Settings → Calendar → iCal Subscriptions, then:

• Google Calendar (web):Other calendars → ＋ → “From URL” → paste.
• Outlook: Add calendar → Subscribe from web → paste URL.

Google refreshes subscribed calendars every 8–24 hours by design — that's a Google limitation, not ours. Apple and Outlook refresh more often.

Yes. Each team you're attached to gets its own iCal feed URL, plus there's an all-events feed. Subscribe to whichever combination you want.

Every team has channels — typically a general channel, plus optional coach-only or parent-only ones. Each channel has one of three permission levels: Post (everyone can start threads), Reply (everyone can reply but only admins start threads), or Read (broadcast only). Owners and admins can always post.

Most channels auto-sync from your roster — so missing members usually means the roster needs an update, not the channel. Check that the player is on the team and that the parent has an accepted guardian link. If the channel is a custom one (manually managed), an admin needs to add them directly. We're happy to help debug — email support@teambloom.app.

On the web app, open the player's profile from Teams → Rosterand use the Documents tab. Pick the type (Physical, Consent, Insurance), add an expiry date, and upload the PDF or image. Player documents are stored in a private bucket — only club admins and the player's linked parents can see them.

One parent login, all your kids. As long as both children have a guardian link to your account, you'll see both rosters, both schedules, and all the channels you have access to — on web and in the mobile app. Need a second child linked? Ask your club admin to add a guardian link.

Billing is monthly, quarterly, or yearly — flat price for the whole club. Cancel any month from Settings → Billing, which opens the Stripe billing portal where you can update your card, download invoices, or end the subscription. No annual lock-in, no cancellation fees, no per-team or per-parent surcharges.

Settings → Billing → Manage. You'll be taken to the Stripe billing portal where every past invoice is downloadable as a PDF.

Each club's data is fully isolated — your messages, rosters, and documents are visible only to people in your club, with permissions controlled by your club's admins. Player documents (physicals, consent forms) live in a separate private bucket with signed-URL access. Full details live in our Privacy Policy.

Yes. Rosters, registrations, and members are all exportable to CSV from Settings → Account → Export Data. We believe in data portability — you should be able to leave any month with everything you put in.