Your photo appears on rosters, messages, and documents — it makes the platform feel personal for players and parents.
Open account settings
In the tenant app, go to Account Settings (/settings/account). From there you can update your photo, display name, and password.
Profile photo
Upload a clear headshot or club-branded image. Square crops work best (about 400×400px or larger). JPG and PNG are supported.
Display name
Use the name members will recognize — usually your real name, not an email prefix. This is what shows in messaging and on documents.
Password
If you signed up with email, set a strong password. If you use Apple or Google sign-in, you can skip this task.
Two-factor authentication (owners & admins)
Club owners and admins can add a passkey (iCloud Keychain, Google Password Manager, or a hardware key) and optionally an authenticator app (TOTP) under Account Settings → Two-factor authentication.
Save the backup codes when they are shown — each code works once. Sign-in will not require a second factor until Team Bloom turns that on after the mobile apps on the App Store and Google Play can complete the same challenge.
Members, parents, and players do not need two-factor in this version.
Still need help? Contact support.